Service

Service Administrator Napier


  • Solid Administration experience preferably within a similar role
  • High level of customer service delivery
  • Hawkes Bay location

Background

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TransDiesel represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

TransDiesel people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say.
We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.
We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

Our Napier Service workshop needs a Service Administrator to join our busy team. Previous experience working in a similar role in the heavy automotive industry is desirable or some knowledge of the administration needs of a workshop environment is a must. Previous experience working with warranty claims will also assist you in being successful in this role.

You will be an excellent communicator and be able to demonstrate this across all levels of the company. A self-starter with plenty of initiative who enjoys displaying a warm friendly manner to both customers and suppliers, you will have a passion for delivering excellent customer service. A natural at multi-tasking, will always be able to deliver options when solving enquires, you will be able to operate in a professional and confidential manner as you will be responsible for opening cases and ensuring all checks are performed when qualifying customers as per the credit control policy, creating and processing purchase orders, checking and amending invoices, maintaining records on our in house system (Mango) and completing all other tasks needed by the Service team. 
You will need to be a competent computer user with MS office skills and have excellent written and verbal communication skills. 

As Health and Safety is paramount in this industry you will be up to speed with practices and be able to demonstrate this in your work habits. This knowledge will help you to promote the company image in a professional manner as will you top level service to our customers in the field. 

If you are interested in applying, please apply online or email whitney.bennett@transdiesel.co.nz. 
A full position description is available on request.

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